When you order, we need to know your name, e-mail address, mailing address, phone number, credit-card number and expiration date. This allows us to process and fulfill your orders, and notify you of your order status. Your phone number is necessary for UPS and International shipping. It will also be used to contact you if there is a question regarding your order. Phone numbers will not be used for sales calls.
When you enter a give-away, contest or other promotional feature, we may ask for your name, address, phone number and e-mail address, so we can administer the give-away, contest or other promotional feature and notify winners.
The information collected by our website may include: Any details you enter and submit, such as name, address, email address, etc. Your IP address, referrer, web pages you visit and other data normally stored in website logs. Session information stored in cookies that are used to ensure accurate data is extracted from our systems. These cookies do not include any personal data. Under no circumstances will we hold sensitive payment details such as your credit card number, expiry date and security code.
Any information we collect will be used in accordance with applicable laws for the following purposes: To comply with legal requirements. In certain cases, we may use your email address to send you information about products, services, or in support of a transaction – completed or otherwise. In such a case, you will be offered the option to opt in/out.
Personal information is collected when an account is set up for a purchase transaction. Only that information which is needed to complete the transaction is required. Your account is password protected, and you can access it at anytime.
Racaire’s Workshop maintains a strict “no-spam” policy. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems. We restrict access to personal information to Racaire’s Workshop and agents who need to know that information in order to operate, develop or improve our services.
Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storring your items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links – occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Access to your personal information – all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘my Account’ page.
EFFECTIVE DATE AND UPDATES